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HomeTechHow Do I Get My Orbi Back Online – A Troubleshooting Guide

How Do I Get My Orbi Back Online – A Troubleshooting Guide

Various Orbi users are now troubled by a peculiar problem. They state that their Orbi router is offline. Are you also struggling to get your Orbi back online? If yes, then let’s put an end to it and help to return everything to its normal working state. Read on.

How Do I Get My Orbi Back Online?

Given below is the list of a few troubleshooting techniques which when implemented will help you fix the problem in a matter of minutes. However, we would like to inform you that some of these techniques will ask you to access the Orbi admin window via So, be ready for it.

Tip 1: Ensure Proper Power Supply

The very first reason why your Netgear Orbi router is not getting online is the insufficiency of the power supply. Therefore, you need to ensure the following:

  • Your Orbi device is powered on and is properly connected to the wall socket.

  • The wall socket chosen by you is not damaged.

  • The power supply is sufficient from the backend. If not, use a UPS.

Tip 2: Restart the Orbi Router

The technical glitches with your Netgear Orbi router might also stop you from going online. Although the reason behind them is unknown, still you can fix them. For this, you need to reboot your Orbi router. Here are the steps that you need to follow in order to reboot your router:

  • Shut down your WiFi router.

  • Unplug it.

  • Wait for as long as you can.

  • Plug your Orbi router back.

  • Power it up again.

  • If the problem persists, reboot your satellite too.

Tip 3: Connect Router and Modem Properly

You might also experience the Orbi offline issue if the connection between the router and modem is shaky. Perhaps, you’ve placed them too far [in case of a wireless source] or the cable used by you is not in condition of working properly. Therefore:

  • Ensure that the router is placed close to the modem. However, it must not be too close.

  • Be certain that the cable used by you is intact and tightly connected to your WiFi devices.

  • The cable is plugged into the correct ports of your WiFi devices.

  • Neither your Orbi router nor the modem’s Ethernet port must be damaged.

Tip 4: Update the Firmware

An outdated firmware of your Orbi router is equally responsible for the issue you’re currently facing. Therefore, we recommend you get it updated to patch things up. Therefore, access the Netgear Orbi login page to do the same. However, to do the same, use a mobile device in case there is no internet connection [because Orbi satellite is offline]. The steps highlighted below will make you learn how to update the Orbi:

  • Open an internet browser and visit

  • Log in to your Orbi with its admin info.

  • Locate the Firmware Update option.

  • Click the Check Online option.

  • Wait until your router detects a new firmware version.

  • In case a new version is available, go through the on-screen commands.

Tip 5: Change the Orbi’s Location

Your Netgear Orbi might be denying getting back online because its WiFi signals’ propagation is being affected by the presence of interference. Are you sure that your router is sitting at the perfect location? Well, we doubt that. Let’s confirm. Is it surrounded by heavy electrical appliances? If yes, then it is time that you change its location without any delay. The factors given below must be away from your wireless router at all costs:

  • Electrical Gadgets: Microwave ovens, televisions, refrigerators, treadmills, etc.

  • Bluetooth Devices: Speakers, Mouse, keyboards, cellular phones, etc.

  • Reflexive Surfaces: Mirrors, lenses, glasses, objects with metal polishing, etc.

  • Water Carrying Objects: Geysers, aquariums, dishwashers, washing machines, etc.

  • Metal Objects: Doors, tables, ceiling fans, utensils, etc.

  • Others: Thick concrete walls, corners, and liquids with high viscosity.

Tip 6: Sync Orbi Router and Satellite

There is a possibility that the synchronization between your router and satellite is broken due to which you are unable to get your Orbi online. In other words, your Orbi satellite not connecting to the router. Thus, consider syncing your Orbi router and satellite. Here’s how:

  • Press the Sync button on your Orbi router after powering it up.

  • Locate and press the same button on your satellites.

  • Your Orbi devices are in sync.

Tip 7: Reset Orbi

If you are reading this hack, then there is a possibility that the improper configuration of the router is not letting it go offline. Thus, you need to start everything from start. But, before that, reset your Orbi. For this:

  • Disconnect the Orbi router from the modem and satellite.

  • Find and press the Reset button.

  • The router will reset.

Summing Up

That’s all you can do to get your Orbi back online. We hope that the hacks provided here will help you resolve the problem. However, do not forget to reconfigure your Orbi after resetting it.



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