It is time to list down a few things that you should always remember when you are about to choose a professional bond cleaning company in Melbourne. Nobody is going to tell you this and that’s why we have taken it upon ourselves to keep you informed and help you act more diligently.
When it comes to reclaiming your bond money, you can never be too careful. So let’s begin:
Understanding The Market Reputation Of The Bond Cleaners In Melbourne
Now, this is something that is very easy to find. If the company is popular, it is quite evident that they have been able to provide good quality service. But make sure that they are popular for the right reasons. Check their market reputation of professional bond cleaning company and understand how they conduct their business. A good cleaning service provider is going to have a least 3.5 or 4.5 stars. Conduct an online search about the same if you are not satisfied with the recommendations of your friends or colleagues. This is going to help you make a decision faster.
Australian Business Number – An Absolute Necessity For House Cleaning Professionals
Another way to make sure that you have made the right decision is to check for their Australian business number. If the company is not registered with the Australian Securities and Investment Commission, it is not a good decision to associate with them in any capacity. Make sure that they have their Australian business number and that they are aware of several regulatory laws that apply to their industry.
1. Verified And Licenced Bond Cleaning
How can you forget to check their licences and permits? If they do not have the required licences or if they don’t comply with the rules and regulations laid down by the government, rethink your decision. Also, if they try to make excuses so that they wouldn’t have to produce their licence and permits in front of you, it is definitely a red flag.
2. Quality Of Move Out Cleaning In Melbourne
What is the best way to check out the quality of their cleaning service? Again, reviews and testimonials that can be verified are a great source of this information. If they provide good quality cleaning service, their previous clients must be more than satisfied with them. Check out what they have to say about the cleaning company and then make your decision.
3. Customer Service
The quality of the customer service that they are able to provide is also a sign of whether you should hire them or not in the first place. If they are cordial with you and are more than willing to assist you throughout the process, you should consider their services seriously. Other than that, if they can provide you with a quote upon a single request, invite you to visit their office for a better understanding of your needs, and suggest they make an in-person assessment of your property, it proves that they mean business.
4. Training And Equipment
You can find out more about the training and equipment that the cleaning personnel has received by having a quick conversation with them. This is very easy to assess because the moment you ask them about their cleaning strategy and the overall professional bond cleaning company that they would implement, you can gauge whether they are capable of delivering the service or just faking it. If they are aware of the latest high-end cleaning gadgets and tools, solutions, and more, they should be able to come up with a quick cleaning plan for your property and explain the same to you without any hiccups.
5. Pricing Policy
The pricing policy of the end of lease cleaning company should be clear-cut and absolutely uncomplicated. They should be able to explain to you the total breakdown of the price service by service. Usually, the entire price of the cleaning service is determined after they have made an assessment of your property. They will also take into account the condition of your house and the areas that would require special attention.
6. Pricing Criteria
There are several cleaning professionals in the city that would charge on an hourly basis. Some prefer to go with the size of the property instead. Whatever the case may be, they should be able to provide you with an accurate estimate of the overall cost before they begin.
7. Say No To Low Prices
This is something that you will probably overlook. When there is a chance to get a big discount or get the entire cleaning done for an unusually low price, you would tend to ignore the little details and the critical aspects mentioned above. Remember that you should never fall for those punch lines and especially the unusually low price tags. If they are providing you with a comprehensive cleaning service at dirt prices, something is definitely fishy. They might have some terms and conditions attached either at the back of the agreement or in the small font given below. If not, they might slap you with additional charges and extra overheads at the completion of the service. The entire deal could eventually turn out to be rotten for you and your monthly budget.
8. Always Compare Quotes
This is something that you should never ignore. Remember to invite quotes from at least 4 or 5 move out cleaning companies in Melbourne. Compare their pricing structure and their overall services as well. You must find a combination that is more value for money than others. Always select that one package after weighing its pros and cons.
9. Do They Have In-House Staff?
It is always better to go with a company that has an in-house team of cleaners. They should not be in the business of outsourcing the cleaning task to some other professional. This just increases the entire risk attached to this service. It also makes it very difficult for you to hold someone responsible for a task that is not done as expected. This means that if you are not satisfied with the service, who are you going to hold liable?
10. Understand Exclusions
Some end of lease cleaning companies in Melbourne also have a list of exclusions. This means that there are a few areas on your property including a few crucial spots that they are not going to clean. Either they are included in another category of cleaning package or they can be included in your cleaning package if you pay a little extra. This is a critical factor that you should understand before hiring them.
Remember, it is not going to be easy reclaiming your deposit unless you follow these tips. You must keep these things in mind because it is the only way to get your bond money back. Happy cleaning!