TechnologySpectrum Pros and Cons

Spectrum Pros and Cons

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I selected ten channels that I knew my family would watch, a mix of education and entertainment. My husband and I love the History channel, NatGeo and Discovery; my son enjoys Cartoon Network and Nickelodeon; and I’m excited to have FX to see American Horror Story. It’s nice to have more options on days when we have time to watch TV. While DVR is not included in the app, the on-demand service provides the freedom to watch your favorite shows when the weather allows. It’s also possible to watch on a computer without the app, using the Spectrum website. There’s even a feature to add favorite shows to a watch list.

My family ended up enjoying the convenience of more TV options and we decided to keep the service. What they don’t tell you, though, is that there are additional fees associated with streaming TV. On my first bill with the new service, I noticed the following additional charges:

  • Broadcast TV Surcharge – $5. This is a fee that reflects the fees charged to Spectrum by the owners of local “network affiliate” and local broadcast television stations.
  • FCC Regulatory Fee – $0.06
  • Franchise Fee -This fee has changed every month. On the first bill, it was $0.76. On the next bill, it was $1.06.

With today’s technological advances, one would think that buffering would be a distant memory. Unfortunately, even with the fastest internet speed in our area, over 400 mbps, buffering still occurs with this streaming service. It’s a minor annoyance, usually making me roll my eyes and snort, but it doesn’t last long, less than a minute. While the on-demand service is convenient, it’s important to note that not all seasons and episodes of shows are available with this service.

Spectrum TV Basics

  • Ten channels of choice that the customer can select. These channels can only be changed once by calling customer service.
  • To cancel, you must call customer service.
  • The streaming service costs $24.99 per month.
  • No cable box or bulky cables.
  • Without contract. You can cancel at any time.

You can imagine my irritation hearing that what I had been initially sold was wrong. However, the tech support guy was very apologetic and very nice. He went over all the actual details of the service with me and gave me a breakdown of all the channels of choice. It allowed me to change channels over the phone and didn’t count it towards my one time change. He also said that he would have a conversation with the marketing team to make sure they were giving the correct information when trying to sell his new service. Overall, it was a nice interaction and I was thankful that I got all the right facts about Spectrum’s streaming service.

Questions and answers

Question: What was the total bill for Spectrum streaming TV after adding all fees? $32? Were you able to pause TV or record shows?

Answer: For TV services, it was $24.99 plus a $5 streaming fee. They recently raised the streaming fee an extra dollar. We also have internet so it is included in our total bill. Last month we made the decision to get rid of the TV because of the extra charges, not only because of the extra dollar for streaming fees, but also because the internet service fee also went up by $4. Our total bill in November was $122.13 for TV and Internet. (Taxes, fees, and other charges varied by month. One month was $0.82, another $1.15 for reference.) For us, it was not worth it. After having the service for several months, we realized that I was the only one using streaming TV in our house. No, you can’t record shows with the streaming service, but you can pause shows on demand.

Author bio:

Hello, I am a professional SEO Expert & Write for us technology blog and submit a guest posts on different platforms- we provides a good opportunity for content writers to submit guest posts on our website. We frequently highlight and tend to showcase guests.

John Bailey
John Baileyhttps://destylers.com/biography-of-amanda-bynes/
John Bailey is an industry expert within the healthcare and gaming software landscapes. He works at Chetu Inc., Sunrise, Fla., a custom software development provider and thought-leader within the IT community. He offers commentary on changing tides within the healthcare and gaming industries.

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